Looking for a new challenge or role?
If you are looking for an interesting and rewarding career as part of a nationwide team that consistently delivers the highest levels of customer service. Then the Auxillis Fleet team is for you. We manage, deliver and collect our range of over 13,000 vehicles including domestic prestige models from our branches across the UK.
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Everyone can access our range of colleague benefits, including an array of work and lifestyle benefits reflecting the importance of a good work/life balance.
As well as our corporate benefits, as a great employer Auxillis offer a range of great workplace advantages (some benefits depend on your role):
“I have been at Auxillis for 18 months, having started as a driver then valeter, and more recently back to driving. I have always enjoyed my time here and find it to be a great atmosphere to work in."
"After being here a few years now, I have just started to undertake training in the office and can now see an opportunity of possible career progression within the organisation."
"I am always open to additional challenges that come my way and I feel if you are prepared to go the extra mile, there are always doors opening up for you in Auxillis."
"I have always enjoyed my time here and find it to be a great atmosphere to work in. I look forward to my future with the company and hope to build on what I have learnt so far to progress further."
Find the job that interests you, then complete our online application process.
Our customers consistently rate our service 9 out of 10 in our Satisfaction Survey each month and we enjoy great ratings on sites like Trustpilot, Review Centre, Google, and Reviews.io. We value customers taking the time to leave service feedback and ratings on consumer websites and remember, if you have experienced a problem with our service, just contact us and we will always try to resolve the issue for you.
Customers would
use our service again
Customers would
recommend the service
Based in a dynamic branch, you will be responsible for liaising with members of the public and colleagues from internal departments, co-ordinating the delivery and collection of vehicles.
As a key customer contact you will maintain accurate records and reports in line with company standards.
Experience in a customer-facing, administrative role is essential along with the ability to deal with a wide variety of tasks and enquiries. Whilst experience in the car hire, motor trade or bodyshop/repair sector would be beneficial, your personality, and being able to demonstrate a reliable, dependable and stable work history along with the enthusiasm are key to this role.
A full UK/EU driving licence is essential, along with a good level of literacy/numeracy and knowledge of day to day office IT such as: email, MS Word & MS Excel. From there, we can provide you with the support you need to learn our systems and how we work.
Our Service Delivery Drivers enjoy a varied and interesting role based in busy branch offices, spending most time delivering and collecting vehicles from customers within a 2 hour radius.
You are the face of the business delivering a great experience to everyone you deal with - demonstrating the vehicle to answering questions. You will also help maintain the vehicles, valeting, cleaning and checking roadworthiness. If you have administration experience, you may also help answering branch phone calls, or completing customer records during peak times.
Experience in a customer-facing driving role or an environment where excellent customer service is important. knowledge of the local road network is ideal and experience in a similar role or as an IAM or ex-emergency services driver is advantageous.
Whatever your background, we provide training to develop your skills and get the most out of your role in our busy, enjoyable environment.
As an Auxillis Fleet Branch Manager you are usually responsible for the overall management and smooth day-to-day running of two branches in proximity to each other.
Managing the resources of your team, you will allocate work to achieve timely delivery and collection of vehicles, and ensure that fleet utilisation is maximised and great customer service delivered at all times.
You should be comfortable chairing and running regular team and 1-2-1 meetings with your branch and be able to Management Information to provide accurate reporting. Experience of performance management techniques and their implementation is an advantage.
The role is interesting, challenging and rewarding, managing a team and fleet of vehicles to help customers who need to remain mobile. We offer support and guidance to help you succeed and an enjoyable working environment and of course a competitive salary.
Click to view our current vacancies or download our Recruitment eBrochure.
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